Box Office: 0113 250 5011

Privacy Policy

Privacy commitment

The brassnecktheatre.com website is owned and operated by BrassNeck Theatre. We are committed to safeguarding your privacy online and to this end have developed the following Privacy Policy to deal with issues which may concern you. Please read the Privacy Policy to understand how your personal information will be treated.

Personal Information

The details which you provide about yourself and any information which identifies you such as your name, address, email address, telephone number, etc. and credit and debit card details (“Personal Information”) will only be retained by us if you provide this information when using one of the services available on our website, such as subscribing to one of our email lists, joining our Supporters’ Scheme or when purchasing tickets. Personal Information will be held on our system and used for operational purposes such as the processing of bookings and orders in connection with our on-line tickets.

In order to process a transaction, your Personal Information and card details may be passed to third party service providers. Card details will only be used for the purpose of handling an individual transaction. The Personal Information you supply when you join one of our e-mail lists will be used by BrassNeck Theatre to keep you up-to-date with events and activities produced by the theatre company. You can ask to be removed from our mailing list at any time. To do this, email info@brassnecktheatre.com and mark your email UNSUBSCRIBE.

If you would like to revise the information provided to us at any time, or feel what we currently have on record is incorrect, you may update the information by emailing info@brassnecktheatre.com.

Use and Disclosure of Personal Information

If you contact us we reserve the right to keep a record of that correspondence and incorporate the information it contains into our database.

If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so. Similarly, we will disclose your Personal Information as part of a transaction whereby our company or business assets are transferred to a third party or if we are compelled to do so by law.

How we protect information

We take every precaution to protect your information. Only BrassNeck Theatre Officials (usually, but not exclusively, members of The Committee) and approved contractors/developers we may appoint from time to time and who need the information to perform a specific job are granted access to personally identifiable information.

Surveys and Promotions

From time to time we may conduct surveys and promotions and may request information from you as part of these. Participation in these is entirely voluntary and you therefore have a choice whether or not to disclose any information which might be required. We may also ask you whether you would like to receive promotional emails and mailings from us about our other products or services. Similarly, you are under no obligation to accept such information.

Users under 18

If you are under 18, please ensure that you obtain your parent/guardian’s consent beforehand whenever you provide Personal Information to the website. Users without such consent are not allowed to provide us with Personal Information.